About Returns

We make every effort to ensure the quality of our products, but if the product you sent is damaged or different from your order, please be sure to contact us by email within 5 days after the product arrives. If it is in stock, we will exchange it for a non-defective item. Refunds will only be given if the item is out of stock.


◆ Caution
・ Returns are limited to unused items.
・ We do not accept returns after 7 days of delivery.
・ Please be sure to contact us when shipping the returned product.
(If you sent directly, no refund or exchange will be accepted)

◆ About Returns and Exchanges
Basically, we cannot accept it under any circumstances.
In particular, we cannot accept returns or exchanges due to customer reasons [image difference, color difference with monitor (as ordered), order mistake, moving, etc.]. Please check the product carefully when ordering.


★ About Refund
We will transfer the refund to the designated account within 3 working days after confirming the arrival of the return.

★ Return Contact Information
Email Address: Popcurtains@inkanshop.com

 

About Order Cancel

Custom Orders: If the production has started, we cannot accept cancellations or changes.
You are able to cancel or change the order before the production, please contact us by email.

 

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Office Hours
: Holiday
Closed on Saturdays
Sundays and Holidays